How to Buy Crypto Using PIX (BRL → Crypto)
LBank now supports purchasing cryptocurrencies (such as USDT) directly with Brazilian Real (BRL) via the local payment system PIX. Below is a detailed step-by-step guide for completing your first purchase on the web version with ease.
✅ 1: Please Confirm Before You Begin
Before proceeding, please make sure you’ve completed the following:
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Registered an LBank account and passed the Brazil KYC verification (please use an ID containing your CPF number for KYC verification).
2. Have an active PIX-supported bank account (e.g., Nubank, Itaú, Bradesco, etc.)
🖥️ 2: Detailed Instructions
Step 1: Go to the One-Click Buy page
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On the top navigation bar of the website, click:
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[Buy Crypto] – [One-Click Buy] (to enter the fiat purchase interface)
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Enter the amount you wish to pay (in BRL)
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Select the cryptocurrency you want to purchase (e.g., USDT)
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Select PIX from the recommended payment methods
The system will automatically detect your region (only supported for users in Brazil).
Step 2: Complete Your PIX Payment
The system will generate the PIX payment details, and you will see:
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A PIX payment QR code
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Or a payment code for copying (PIX Copia e Cola)
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Information including transaction type, unit price, fees, and the amount to be received
- Please open your banking app (e.g., Nubank, Banco do Brasil, Itaú):
- Scan the QR code or paste the PIX code
- Enter the exact amount displayed on the page and complete the payment
📌 Be sure to complete the payment within the order validity period (usually 2 hours).
Step 3: Wait for Funds to Arrive
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After completing the payment, return to the LBank page
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The system will automatically detect the payment status and update the order
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Usually within 30 seconds to 3 minutes, the cryptocurrency will be automatically credited to your LBank spot account
You can click the "Assets" icon in the top right corner → "Spot" to check the deposit status.
📌 Frequently Asked Questions (FAQ)
Q1: Why can’t I use PIX to purchase crypto even though I’ve completed Brazilian KYC?
Your KYC document may not contain a CPF number. Please click the “Support” icon in the bottom-right corner of the website and request to redo your KYC using an ID that includes your CPF.
Q2: What should I do if the funds haven’t arrived after a PIX payment?
Ensure the payment amount matches exactly what is shown on the page and that the payment was completed within the valid time frame. If the funds still haven’t arrived, contact LBank’s online support and provide your order number and a screenshot of your PIX receipt.
Q3: Which banks can I use for PIX payments?
Almost all Brazilian banks that support PIX can be used, including Nubank, Bradesco, Itaú, Santander, Banco do Brasil, and more.
Q4: Can I use a friend’s or family member’s bank account for payment?
No. To ensure fund security, please use a bank account that matches your KYC identity.
Q5: Where is the crypto I purchased stored?
Once the purchase is complete, your crypto will be directly credited to your LBank Spot Wallet.
🛡️ Security Reminder
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Do not use any unofficial channels or third-party intermediaries for transactions.
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Do not make any advance payments or alter the payment amount.
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It is recommended to take a screenshot of the PIX transfer receipt after payment.
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If you encounter any issues, please click the “Support” icon in the bottom-right corner of the website to submit a ticket or chat with an agent.
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